Dear Customer
Thank you for choosing our products! To help you easily check the status of your orders, we have provided the following simple inquiry guide:
Step 1: Log in to Your Account
On our website, click the "Login" button at the top right corner, enter your username and password, then click "Login" to access your account.
Step 2: Go to "My Order"
Once you have successfully logged in, click on "My Account" or "My Order" option at the top of the page. This will take you to your order overview.
Step 3: View Order Details
In the "My Orders" section, you can see all your previous and current orders. Click on the order number you wish to inquire about, and you'll be able to view the detailed information, including the order status, delivery details, and payment information.
Step 4: Understanding Order Status
The order status will be displayed with different labels, such as:
Pending: Your order has been created but the payment is pending.
Processing: We have received your payment and are processing your order.
Shipping: Your order has been dispatched and is in transit.
Delivered: Your order has been successfully delivered and completed.
Step 5: Contact Customer Support (if needed)
If you have any questions or need assistance regarding your order status, feel free to reach out to our customer service team. You can find our contact information on the website, and we will be more than happy to provide you with support and assistance. (Offical email:customerservice@yestonmall.com)
We hope this simple guide will help you conveniently check your order status. If you have any other questions or need further assistance, please don't hesitate to contact us. We are here to help!
If you want to check the logistics of your order, please click here.